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Tag: "CSR"

Damage Control

Damage Control

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Few if any companies treat reputation as a strategic issue; few if any line managers know precisely their division’s role in…

SGX, Lies and Videotapes

SGX, Lies and Videotapes

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Would the SGX do a worse job than the ASX in regulating the compliance to listing rules of companies like Highlands Pacific?

The GM Food Industry MO

The GM Food Industry MO

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Producing food used to be about feeding people; today it is about cost savings and production volumes. Farmers we trusted with feeding us have traded biodiversity…

CSR = Sustainability = An Economic Imperative

CSR = Sustainability = An Economic Imperative

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There is a distinct shift globally in the investing and regulatory mood. No longer can companies…

China Rising: Your Reputational Risks Too

China Rising: Your Reputational Risks Too

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The rapid rise of China as a supply centre has seen its own ‘off-shoring’ to cheaper labour locations with even more lax…

Mine Waste War – Reputation Under Fire

Mine Waste War – Reputation Under Fire

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The Scottish Association for Marine Science (SAMS) report on DSTP in PNG shows damaging environmental impacts from Lihir…

Australian Wildlife: Pests

Australian Wildlife: Pests

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That Tourism Australia capitalises on the value foreigners place on our wildlife proves the economic value they bring…

TEEB: The Australian Way

TEEB: The Australian Way

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The economics of ecosystems and biodiversity (TEEB) promises to end the degradation of environment that accompanies economic development, especially in places like PNG…

Sunrise over Coconut Point, Astrolabe Bay, Madang, by Jan Messersmith

Reputational Risk Inseparable from Environmental Risk

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While the BP Gulf of Mexico oil spill steals headlines, it is only one of many environmentally devastating activities from…

A New Capitalism, Free of Friedman

A New Capitalism, Free of Friedman

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CSR is not a marketing fad, a necessary evil or a “check the boxes” exercise. It is essential to the long-term survival…

Go Tiger, More Power to You!

Go Tiger, More Power to You!

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Say the words reputational crisis or scandal, and Tiger Woods comes to mind. It is easy to pick apart and deride the strategy in the days that followed the…

Customer Service the heartbeat of Reputation

Customer Service the heartbeat of Reputation

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If reputational risk is anything that has the potential to damage existing customer relationships and the ability to build new relationships; if it causes a loss of current orders and future sales, then reputation management could be represented as being front and centre about sales.

Sustainability Reporting

Sustainability Reporting

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Of the 28 Australian companies shortlisted in the 2009 ACCA Sustainability Reporting Awards, 28% were from the energy and utilities sector and…

Philip Morris: The Milton Friedman Ideal

Philip Morris: The Milton Friedman Ideal

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It is specious to argue, as Friedman and his followers do, that businesses shouldn’t focus on anything but profit, with the assumption social welfare naturally follows…

Stop Chopping Down the Bloody Trees!

Stop Chopping Down the Bloody Trees!

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However smart we are, however high in the food chain hierarchy we are, we remain dependent upon every other living organism for survival. We demand a cut in greenhouse gases, but keep chopping down the very thing that uses…

A New Future by Toms Shoes, Tweed Shire and Room to Read

A New Future by Toms Shoes, Tweed Shire and Room to Read

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Why can’t we think bigger? What would happen if we allowed ourselves some what if’s, and could be’s and why’s? What would happen – what could happen…

Monitoring CGM

Monitoring CGM

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Savvy customers buy on so much more than company generated information. If it is a big purchase, they read everything they can, including customer service ratings, the online complaints boards and…

Long battle (with GE, BHP, McMoRan, Dow, Rio, etc)

Long battle (with GE, BHP, McMoRan, Dow, Rio, etc)

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We have over time, systematically damaged the necessary biodiversity that had maintained river health for millennia, by both direct and indirect actions…

Don’t Ban James Hardie Directors; No One Hurt

Don’t Ban James Hardie Directors; No One Hurt

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On April 23rd, 2009, Justice I Gzell, presiding over a civil action brought by Australian Securities and Investments Commission (ASIC) against James Hardie and its directors…

Esse Quam Videri Swire

Esse Quam Videri Swire

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Reputation is a very fragile thing. Really, it doesn’t matter what you claim your company to be, what you are will be revealed regardless. So why is the Queensland Government now locked in a battle to force Swire…

Was it an Offer or an Ask?

Was it an Offer or an Ask?

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You know, I’m the last person I would expect to be defending brown paper bag transactions, but I find myself questioning a certain righteousness flavouring the reporting of certain recent events. Let’s go to Rio…

Supply Chain CSR

Supply Chain CSR

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Corporate Social Responsibility (CSR) is so much more than corporate philanthropy or indulging in CSR reporting. If you truly want to be seen as a socially responsible organisation…

Griffith University Fails Green Marketing 101

Griffith University Fails Green Marketing 101

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I applaud any educational facility creating any kind of course in sustainability. We already have eco-accreditation in building design, why not in other enterprises too? So, it was with some delight that I welcomed the flyer from Griffith University that fell from the pages of my BRW…

Culture Dictates Behaviour

Culture Dictates Behaviour

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Corporate Social Responsibility (CSR) is not – as some companies seem to think – a marketing fad, a necessary evil, or a “check the boxes” exercise. It is a way of doing business. A company is in fact, either a socially responsible entity, or it isn’t…

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