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	<title>Reputation Report &#187; corporate communications</title>
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	<description>Information - Insight - Influence</description>
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		<title>Go Tiger, More Power to You!</title>
		<link>http://www.reputationreport.com.au/2010/02/go-tiger-more-power-to-you/</link>
		<comments>http://www.reputationreport.com.au/2010/02/go-tiger-more-power-to-you/#comments</comments>
		<pubDate>Tue, 02 Feb 2010 20:00:10 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[Reputation Management]]></category>
		<category><![CDATA[Sin & Spin]]></category>
		<category><![CDATA[corporate communications]]></category>
		<category><![CDATA[featured]]></category>
		<category><![CDATA[reputational risk]]></category>
		<category><![CDATA[scandal]]></category>
		<category><![CDATA[Tiger Woods]]></category>

		<guid isPermaLink="false">http://www.reputationreport.com.au/?p=605</guid>
		<description><![CDATA[Say the words reputational crisis or scandal, and Tiger Woods comes to mind. It is easy to pick apart and deride the strategy (if there even was a strategy) in the days that followed the drama...]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Sustainability Reporting</title>
		<link>http://www.reputationreport.com.au/2009/09/sustainability-reporting/</link>
		<comments>http://www.reputationreport.com.au/2009/09/sustainability-reporting/#comments</comments>
		<pubDate>Sun, 13 Sep 2009 21:25:23 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[CSR & Sustainability]]></category>
		<category><![CDATA[Reputation Management]]></category>
		<category><![CDATA[ASX]]></category>
		<category><![CDATA[Australian]]></category>
		<category><![CDATA[banking industry]]></category>
		<category><![CDATA[corporate behaviour]]></category>
		<category><![CDATA[corporate communications]]></category>
		<category><![CDATA[corporate social responsibility (CSR)]]></category>
		<category><![CDATA[social responsibility]]></category>

		<guid isPermaLink="false">http://www.reputationreport.com.au/?p=471</guid>
		<description><![CDATA[It is encouraging to see Australian businesses taking sustainable practices on board. Of the 28 shortlisted companies in the 2009 ACCA Sustainability Reporting Awards, 28% were from the energy and utilities sector and 20% from the financial services sector. There was a 54% increase in entries with more than half the ASX50 entering the 2009 awards. But why produce a sustainability report in the first place? ]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Monitoring CGM: Wotnews, Vanno and GetSatisfaction</title>
		<link>http://www.reputationreport.com.au/2009/08/monitoring-cgm-wotnews-vanno-and-getsatisfaction/</link>
		<comments>http://www.reputationreport.com.au/2009/08/monitoring-cgm-wotnews-vanno-and-getsatisfaction/#comments</comments>
		<pubDate>Tue, 04 Aug 2009 21:22:41 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[Internet as Media]]></category>
		<category><![CDATA[Reputation Management]]></category>
		<category><![CDATA[consumer generated media (CGM)]]></category>
		<category><![CDATA[corporate behaviour]]></category>
		<category><![CDATA[corporate communications]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[response matters]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://www.reputationreport.com.au/?p=395</guid>
		<description><![CDATA[Savvy customers buy on so much more than company generated information. If it is a big purchase, they read everything they can, including customer service ratings, the online complaints boards and owner forums to see what current customers are saying...]]></description>
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		<slash:comments>2</slash:comments>
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		<item>
		<title>Response Matters</title>
		<link>http://www.reputationreport.com.au/2009/06/response-matters/</link>
		<comments>http://www.reputationreport.com.au/2009/06/response-matters/#comments</comments>
		<pubDate>Sun, 14 Jun 2009 20:02:51 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[Reputation Management]]></category>
		<category><![CDATA[Sin & Spin]]></category>
		<category><![CDATA[ASX]]></category>
		<category><![CDATA[corporate communications]]></category>
		<category><![CDATA[lemon cars]]></category>
		<category><![CDATA[response matters]]></category>

		<guid isPermaLink="false">http://www.reputationreport.com.au/?p=33</guid>
		<description><![CDATA[Most corporate communications are written and disseminated in a manner that serves the corporate purpose, stating the organisation's case with sometimes scant regard for how that response will be received by different stakeholder groups...]]></description>
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