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	<title>Reputation Report</title>
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	<link>http://www.reputationreport.com.au</link>
	<description>Information - Insight - Influence</description>
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		<title>A New Capitalism, Free of Friedman</title>
		<link>http://www.reputationreport.com.au/2010/03/a-new-capitalism-free-of-friedman/</link>
		<comments>http://www.reputationreport.com.au/2010/03/a-new-capitalism-free-of-friedman/#comments</comments>
		<pubDate>Sun, 07 Mar 2010 21:00:30 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[CSR & Sustainability]]></category>
		<category><![CDATA[Reputation Management]]></category>
		<category><![CDATA[asbestos]]></category>
		<category><![CDATA[banking industry]]></category>
		<category><![CDATA[corporate behaviour]]></category>
		<category><![CDATA[corporate social responsibility (CSR)]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[greed]]></category>
		<category><![CDATA[James Hardie]]></category>
		<category><![CDATA[social responsibility]]></category>

		<guid isPermaLink="false">http://www.reputationreport.com.au/?p=663</guid>
		<description><![CDATA[For a number of years now I have argued the case for integration of Corporate Social Responsibility (CSR) into the DNA of the corporation. CSR is not a marketing fad, a necessary evil or a “check the boxes” exercise. It is a way of doing business. A company is either socially responsible, or it isn’t.]]></description>
		<wfw:commentRss>http://www.reputationreport.com.au/2010/03/a-new-capitalism-free-of-friedman/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Go Tiger, More Power to You!</title>
		<link>http://www.reputationreport.com.au/2010/02/go-tiger-more-power-to-you/</link>
		<comments>http://www.reputationreport.com.au/2010/02/go-tiger-more-power-to-you/#comments</comments>
		<pubDate>Tue, 02 Feb 2010 20:00:10 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[Reputation Management]]></category>
		<category><![CDATA[Sin & Spin]]></category>
		<category><![CDATA[corporate communications]]></category>
		<category><![CDATA[featured]]></category>
		<category><![CDATA[reputational risk]]></category>
		<category><![CDATA[scandal]]></category>
		<category><![CDATA[Tiger Woods]]></category>

		<guid isPermaLink="false">http://www.reputationreport.com.au/?p=605</guid>
		<description><![CDATA[Say the words reputational crisis or scandal, and Tiger Woods comes to mind. It is easy to pick apart and deride the strategy (if there even was a strategy) in the days that followed the drama...]]></description>
		<wfw:commentRss>http://www.reputationreport.com.au/2010/02/go-tiger-more-power-to-you/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>IPCC: Inglorious Basterds</title>
		<link>http://www.reputationreport.com.au/2010/02/ipcc-shame/</link>
		<comments>http://www.reputationreport.com.au/2010/02/ipcc-shame/#comments</comments>
		<pubDate>Sun, 31 Jan 2010 21:00:39 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[CSR & Sustainability]]></category>
		<category><![CDATA[Reputation Management]]></category>
		<category><![CDATA[climate change]]></category>
		<category><![CDATA[climategate]]></category>
		<category><![CDATA[corporate behaviour]]></category>
		<category><![CDATA[ethics]]></category>
		<category><![CDATA[featured]]></category>
		<category><![CDATA[inglorious basterds]]></category>
		<category><![CDATA[IPCC]]></category>
		<category><![CDATA[ipcc fraud]]></category>
		<category><![CDATA[Rajendra Pachauri]]></category>
		<category><![CDATA[TATA]]></category>
		<category><![CDATA[Telegraph]]></category>

		<guid isPermaLink="false">http://www.reputationreport.com.au/?p=623</guid>
		<description><![CDATA[The IPCC is now completely devoid of credibility and trust, and a track record of deception is being revealed almost daily. The core issue here is this was no accident...]]></description>
		<wfw:commentRss>http://www.reputationreport.com.au/2010/02/ipcc-shame/feed/</wfw:commentRss>
		<slash:comments>8</slash:comments>
		</item>
		<item>
		<title>Hey Volvo, Customer Service the heartbeat of Reputation</title>
		<link>http://www.reputationreport.com.au/2009/10/customer-service-the-heartbeat-of-reputation/</link>
		<comments>http://www.reputationreport.com.au/2009/10/customer-service-the-heartbeat-of-reputation/#comments</comments>
		<pubDate>Tue, 13 Oct 2009 02:50:16 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[Reputation Management]]></category>
		<category><![CDATA[Sin & Spin]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[lemon cars]]></category>
		<category><![CDATA[response matters]]></category>
		<category><![CDATA[Volvo]]></category>

		<guid isPermaLink="false">http://www.reputationreport.com.au/?p=483</guid>
		<description><![CDATA[If reputational risk is anything that has the potential to damage existing customer relationships and the ability to build new relationships; if it causes a loss of current orders and future sales, then reputation management could be represented as being front and centre about sales.]]></description>
		<wfw:commentRss>http://www.reputationreport.com.au/2009/10/customer-service-the-heartbeat-of-reputation/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Sustainability Reporting</title>
		<link>http://www.reputationreport.com.au/2009/09/sustainability-reporting/</link>
		<comments>http://www.reputationreport.com.au/2009/09/sustainability-reporting/#comments</comments>
		<pubDate>Sun, 13 Sep 2009 21:25:23 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[CSR & Sustainability]]></category>
		<category><![CDATA[Reputation Management]]></category>
		<category><![CDATA[ASX]]></category>
		<category><![CDATA[Australian]]></category>
		<category><![CDATA[banking industry]]></category>
		<category><![CDATA[corporate behaviour]]></category>
		<category><![CDATA[corporate communications]]></category>
		<category><![CDATA[corporate social responsibility (CSR)]]></category>
		<category><![CDATA[social responsibility]]></category>

		<guid isPermaLink="false">http://www.reputationreport.com.au/?p=471</guid>
		<description><![CDATA[It is encouraging to see Australian businesses taking sustainable practices on board. Of the 28 shortlisted companies in the 2009 ACCA Sustainability Reporting Awards, 28% were from the energy and utilities sector and 20% from the financial services sector. There was a 54% increase in entries with more than half the ASX50 entering the 2009 awards. But why produce a sustainability report in the first place? ]]></description>
		<wfw:commentRss>http://www.reputationreport.com.au/2009/09/sustainability-reporting/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Philip Morris: The Milton Friedman Ideal</title>
		<link>http://www.reputationreport.com.au/2009/09/philip-morris-the-milton-friedman-ideal/</link>
		<comments>http://www.reputationreport.com.au/2009/09/philip-morris-the-milton-friedman-ideal/#comments</comments>
		<pubDate>Thu, 03 Sep 2009 03:05:33 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[Reputation Management]]></category>
		<category><![CDATA[Sin & Spin]]></category>
		<category><![CDATA[corporate behaviour]]></category>
		<category><![CDATA[corporate social responsibility (CSR)]]></category>
		<category><![CDATA[CSR & Sustainability]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[featured]]></category>
		<category><![CDATA[greed]]></category>
		<category><![CDATA[Papua]]></category>
		<category><![CDATA[Philip Morris]]></category>
		<category><![CDATA[Rio Tinto]]></category>
		<category><![CDATA[social responsibility]]></category>

		<guid isPermaLink="false">http://www.reputationreport.com.au/?p=457</guid>
		<description><![CDATA[It is specious to argue, as Friedman and his followers do, that businesses don’t have ethics, only people do. ]]></description>
		<wfw:commentRss>http://www.reputationreport.com.au/2009/09/philip-morris-the-milton-friedman-ideal/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Power to the People: Dave vs United Airlines</title>
		<link>http://www.reputationreport.com.au/2009/08/power-to-the-people-dave-vs-united-airlines/</link>
		<comments>http://www.reputationreport.com.au/2009/08/power-to-the-people-dave-vs-united-airlines/#comments</comments>
		<pubDate>Wed, 12 Aug 2009 01:49:17 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[Internet as Media]]></category>
		<category><![CDATA[Reputation Management]]></category>
		<category><![CDATA[consumer generated media (CGM)]]></category>
		<category><![CDATA[corporate behaviour]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[YouTube]]></category>

		<guid isPermaLink="false">http://www.reputationreport.com.au/?p=438</guid>
		<description><![CDATA[Twitter led the Iranian election fall out and the meltdown of Twitter itself led the news last week. But more significantly, headlining for the past few weeks has been Dave Carroll. Dave (as you would all know by now) had the misfortune of flying United Airlines a year ago, wherein baggage handlers trashed his prized Taylor guitar. With no recompense or apology from the company forthcoming, Dave did what only a singer can do. He produced a song with music video and uploaded it to YouTube. It has been a PR disaster for the airline, which has seen its share price plunge by 10%, wiping $180m off the company's value. 
]]></description>
		<wfw:commentRss>http://www.reputationreport.com.au/2009/08/power-to-the-people-dave-vs-united-airlines/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Stop Chopping Down the Bloody Trees!</title>
		<link>http://www.reputationreport.com.au/2009/08/stop-chopping-down-the-trees/</link>
		<comments>http://www.reputationreport.com.au/2009/08/stop-chopping-down-the-trees/#comments</comments>
		<pubDate>Sun, 09 Aug 2009 20:30:12 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[CSR & Sustainability]]></category>
		<category><![CDATA[Reputation Management]]></category>
		<category><![CDATA[corporate behaviour]]></category>
		<category><![CDATA[corporate social responsibility (CSR)]]></category>
		<category><![CDATA[corruption]]></category>
		<category><![CDATA[greed]]></category>
		<category><![CDATA[Papua]]></category>
		<category><![CDATA[social responsibility]]></category>

		<guid isPermaLink="false">http://www.reputationreport.com.au/?p=424</guid>
		<description><![CDATA[However smart we are, however high in the food chain hierarchy we are, we remain dependent upon every other living organism for survival. And yet, we put corporate needs above those of humanity. We exist as if life is forever, nothing will change...]]></description>
		<wfw:commentRss>http://www.reputationreport.com.au/2009/08/stop-chopping-down-the-trees/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>A New Future by Toms Shoes, Tweed Shire and Room to Read</title>
		<link>http://www.reputationreport.com.au/2009/08/a-new-future-by-toms-shoes-tweed-shire-and-room-to-read/</link>
		<comments>http://www.reputationreport.com.au/2009/08/a-new-future-by-toms-shoes-tweed-shire-and-room-to-read/#comments</comments>
		<pubDate>Fri, 07 Aug 2009 02:32:32 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[CSR & Sustainability]]></category>
		<category><![CDATA[Reputation Management]]></category>
		<category><![CDATA[corporate behaviour]]></category>
		<category><![CDATA[corporate social responsibility (CSR)]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[greed]]></category>
		<category><![CDATA[social responsibility]]></category>

		<guid isPermaLink="false">http://www.reputationreport.com.au/?p=411</guid>
		<description><![CDATA[Why can’t we think bigger? What would happen if we allowed ourselves some what if’s, and could be’s and why’s? What would happen – what <em>could</em> happen – if we began asking of our management and staff:  What is the big picture? The...]]></description>
		<wfw:commentRss>http://www.reputationreport.com.au/2009/08/a-new-future-by-toms-shoes-tweed-shire-and-room-to-read/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Monitoring CGM: Wotnews, Vanno and GetSatisfaction</title>
		<link>http://www.reputationreport.com.au/2009/08/monitoring-cgm-wotnews-vanno-and-getsatisfaction/</link>
		<comments>http://www.reputationreport.com.au/2009/08/monitoring-cgm-wotnews-vanno-and-getsatisfaction/#comments</comments>
		<pubDate>Tue, 04 Aug 2009 21:22:41 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[Internet as Media]]></category>
		<category><![CDATA[Reputation Management]]></category>
		<category><![CDATA[consumer generated media (CGM)]]></category>
		<category><![CDATA[corporate behaviour]]></category>
		<category><![CDATA[corporate communications]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[response matters]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://www.reputationreport.com.au/?p=395</guid>
		<description><![CDATA[Savvy customers buy on so much more than company generated information. If it is a big purchase, they read everything they can, including customer service ratings, the online complaints boards and owner forums to see what current customers are saying...]]></description>
		<wfw:commentRss>http://www.reputationreport.com.au/2009/08/monitoring-cgm-wotnews-vanno-and-getsatisfaction/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The long battle (with GE, BHP, McMoRan, Dow, Rio, etc)</title>
		<link>http://www.reputationreport.com.au/2009/07/the-long-battle-with-ge-bhp-mcmoran-dow-etc/</link>
		<comments>http://www.reputationreport.com.au/2009/07/the-long-battle-with-ge-bhp-mcmoran-dow-etc/#comments</comments>
		<pubDate>Fri, 31 Jul 2009 03:08:11 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[CSR & Sustainability]]></category>
		<category><![CDATA[Reputation Management]]></category>
		<category><![CDATA[BHP]]></category>
		<category><![CDATA[corporate behaviour]]></category>
		<category><![CDATA[corporate social responsibility (CSR)]]></category>
		<category><![CDATA[cover up]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[Dow Chemical]]></category>
		<category><![CDATA[featured]]></category>
		<category><![CDATA[Freeport-McMoRan]]></category>
		<category><![CDATA[GE]]></category>
		<category><![CDATA[greed]]></category>
		<category><![CDATA[Ok Tedi]]></category>
		<category><![CDATA[Rio Tinto]]></category>
		<category><![CDATA[social responsibility]]></category>
		<category><![CDATA[sustainability]]></category>

		<guid isPermaLink="false">http://www.reputationreport.com.au/?p=351</guid>
		<description><![CDATA[We have over time, systematically damaged the necessary biodiversity that had maintained river health for millennia, by both direct and indirect actions. For the smartest of all the animal species, we are surely also without doubt, the dumbest. The long battle to bring GE...]]></description>
		<wfw:commentRss>http://www.reputationreport.com.au/2009/07/the-long-battle-with-ge-bhp-mcmoran-dow-etc/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Don&#8217;t Ban James Hardie Directors; No One Hurt</title>
		<link>http://www.reputationreport.com.au/2009/07/dont-ban-james-hardie-directors-no-one-hurt/</link>
		<comments>http://www.reputationreport.com.au/2009/07/dont-ban-james-hardie-directors-no-one-hurt/#comments</comments>
		<pubDate>Wed, 29 Jul 2009 02:06:49 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[Sin & Spin]]></category>
		<category><![CDATA[asbestos]]></category>
		<category><![CDATA[ASX]]></category>
		<category><![CDATA[Australian]]></category>
		<category><![CDATA[corporate behaviour]]></category>
		<category><![CDATA[corporate social responsibility (CSR)]]></category>
		<category><![CDATA[CSR & Sustainability]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[featured]]></category>
		<category><![CDATA[James Hardie]]></category>
		<category><![CDATA[social responsibility]]></category>

		<guid isPermaLink="false">http://www.reputationreport.com.au/?p=337</guid>
		<description><![CDATA[On April 23rd, 2009, Justice I Gzell, presiding over a civil action brought by Australian Securities and Investments Commission (ASIC) against James Hardie and its directors...]]></description>
		<wfw:commentRss>http://www.reputationreport.com.au/2009/07/dont-ban-james-hardie-directors-no-one-hurt/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
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