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Reputation at Risk

Category: Sin & Spin

Economics of Ecosystems & Biodiversity – Australian (& Rio Tinto) way

Economics of Ecosystems & Biodiversity – Australian (& Rio Tinto) way

The rapid degradation of environments that accompanies economic development, especially in places like PNG where Rio Tinto, Highlands Pacific, Ramu NiCo, Lihir…

Why Bother? Australian Wildlife: Pests

Why Bother? Australian Wildlife: Pests

That Tourism Australia capitalises on the value foreigners place on our wildlife proves the economic value they bring to Australia, which is certainly more than that of…

Go Tiger, More Power to You!

Go Tiger, More Power to You!

Say the words reputational crisis or scandal, and Tiger Woods comes to mind. It is easy to pick apart and deride the strategy in the days that followed the…

Hey Volvo, Customer Service the heartbeat of Reputation

Hey Volvo, Customer Service the heartbeat of Reputation

If reputational risk is anything that has the potential to damage existing customer relationships and the ability to build new relationships; if it causes a loss of current orders and future sales, then reputation management could be represented as being front and centre about sales.

Philip Morris: The Milton Friedman Ideal

Philip Morris: The Milton Friedman Ideal

It is specious to argue, as Friedman and his followers do, that businesses shouldn’t focus on anything but profit, with the assumption social welfare naturally follows…

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